We collect information through enquiries submitted by the customer. It is important to make sure that you feel comfortable about dealing with us and understand how we treat the information we collect.
Information that we request is necessary for us to be able to contact you, know where to ship your products and be able to process your payments. Exalto Emirates works with a discount structure depending on whether you are a trade customer or a retail customer. Knowing more about you helps us determine which type of customer you are. Typical information collected could be your name, company name, physical and mailing address. What type of business you are involved in such as being a boat builder, marine products dealer or chandlery, a shipyard or maintenance company or perhaps a boat owner. For trade customers we require proof such as a copy of your commercial registration, company website address or a company profile. We also collect impersonal information like your IP address and which pages on our website you visit as well as which products you are most interested in. We do this to have a better understanding of our customer’s browsing habits so we are able to improve our website to better serve our customers. All Credit/Debit card details and personally identifiable information is not available to Exalto Emirates and thus will NOT be stored, sold, shared, rented or leased to any third parties. Exalto Emirates will not pass any credit/debit card details to third parties. Exalto Emirates will not store or have access to any login passwords.